Job Description
The Integration Support Engineer plays a key role in ensuring seamless product integrations, troubleshooting technical issues, and collaborating with development teams to maintain stable data flows. This role combines technical support, integration knowledge, and stakeholder communication. 🔧🔗
Role Details
- Role: Technical Lead (Integration Support Engineer)
- Industry Type: IT Services & Consulting
- Department: Engineering – Software & QA
- Employment Type: Full Time, Permanent
- Education: Any Graduate / Postgraduate
Key Responsibilities
Integration Support
Provide technical support for product integrations and ensure smooth data exchange.
Troubleshooting & Issue Resolution
Identify and resolve integration workflow and data flow issues.
Collaboration with Development Teams
Work closely with developers to prioritize integration requirements.
Documentation
Create and maintain documentation for integration processes.
Stakeholder Communication
Understand business needs and provide integration solutions.
Standards & Best Practices
Ensure compliance with integration and industry standards.
Required Skills
- Strong understanding of integration technologies
- Excellent problem-solving and analytical skills
- Ability to work in fast-paced environments
- Strong communication and teamwork skills
- Familiarity with Agile and version control systems
Technical Skills
- Database knowledge: Oracle Database, SQL, PL/SQL
- Programming: Java
- Scripting: Unix shell scripting
- Operating systems: Linux, Unix
- Support: Incident management, production support, application support
- Methodologies: Agile, ITIL
Key Skills
Integration Support, Troubleshooting, Production Support, SQL, Oracle, Java, Linux, Incident Management, Agile