Customer Support Executive

Job Description

This role focuses on making outbound calls, generating leads, and supporting sales activities in an EdTech company. It is suitable for freshers or candidates with 1–3 years experience. 📞✨

Role Details

• Role: Telecaller Executive / Business Development Executive
• Location: Kolkata
• Industry: E-Learning / EdTech
• Experience: Fresher or 1–3 years
• Salary: 2 – 2.5 LPA
• Employment Type: Full Time

Key Responsibilities

Outbound Calling
Make calls to potential customers and introduce services.

Lead Generation
Explain offerings and generate qualified leads.

Follow-ups
Maintain regular communication with interested candidates.

Data Management
Update call records and maintain customer details.

Requirements

• Good communication skills (Hindi / English)
• Basic computer knowledge
• Telecalling experience is an advantage
• Ability to handle customer conversations

Key Skills

• Business Development
• Tele / Inside Sales
• Presales
• Lead Generation
• Sales Support

This is a good entry-level role if you want to start in sales or business development. 📈