Job Description
A Senior Technical Consultant (Oracle E-Business Suite) is responsible for supporting, enhancing, developing, and maintaining Oracle EBS applications across Supply Chain Management (SCM), Finance, and Manufacturing modules. The role involves incident resolution, client interaction, technical design, coding, debugging, documentation, deployment, root cause analysis, and production support while ensuring SLA compliance.
Responsibilities
Application Support
- Resolve production incidents, service requests, and technical issues.
- Perform root cause analysis (RCA) and implement permanent fixes.
- Provide production support and troubleshooting for Oracle EBS environments.
- Ensure adherence to Response and Resolution SLAs.
- Maintain technical knowledge base and standard operating procedures.
Development & Enhancement
- Develop and customize Oracle EBS solutions.
- Build and enhance Reports, Interfaces, Conversions, and Extensions (RICE components).
- Develop technical solutions based on customer requirements.
- Perform coding, unit testing, deployment, and documentation.
- Create Oracle Reports, XML Publisher Reports, and Workflow customizations.
Client Interaction
- Gather business requirements from clients.
- Conduct technical discussions and propose solutions.
- Understand customer-specific business processes.
- Lead technical meetings with stakeholders.
- Provide implementation and deployment support.
Technical Development
- Develop using SQL and PL/SQL.
- Create complex procedures, packages, functions, and queries.
- Customize Oracle Forms and Forms Personalization.
- Develop Oracle Application Framework (OAF) solutions.
- Build Interfaces and Data Conversions.
- Use Shell Scripting and Python (preferred).
- Prepare AIM documents such as MD070 and MD120.
Best Practices & Governance
- Follow ITIL framework and support processes.
- Document technical specifications.
- Ensure continuous process improvements.
- Support 24×7 production environments.
Required Skills
Oracle E-Business Suite
- Oracle EBS 11i
- Oracle EBS R12.1.x
- Oracle EBS R12.2.x
SCM Modules
- Order Management (OM)
- Inventory (INV)
- Purchasing (PO)
Finance Modules
- Accounts Payable (AP)
- Accounts Receivable (AR)
- General Ledger (GL)
Manufacturing Modules
- Work In Process (WIP)
- Bill of Materials (BOM)
Oracle Development
- SQL
- PL/SQL
- Oracle Reports
- XML Publisher
- Oracle Forms
- Oracle Application Framework (OAF)
- Oracle Workflow
- Forms Personalization
- Interfaces
- Data Conversions
- RICE Components
Programming & Scripting
- SQL
- PL/SQL
- Shell Scripting
- Python (Preferred)
Documentation
- MD070
- MD120
- AIM Documentation
- Technical Specifications
Support & Process
- Incident Management
- Root Cause Analysis (RCA)
- Production Support
- Debugging
- Unit Testing
- Deployment
- ITIL Framework
- SLA Management
Soft Skills
- Client Management
- Technical Consulting
- Requirement Gathering
- Technical Documentation
- Communication
- Problem Solving
- Analytical Thinking
- Team Collaboration
- Leadership
- Adaptability
- Time Management
Keywords
Oracle EBS, Oracle E-Business Suite, Oracle 11i, Oracle R12, Oracle SCM, Oracle Financials, Oracle Manufacturing, OM, INV, PO, AP, AR, GL, WIP, BOM, SQL, PL/SQL, Oracle Forms, OAF, Oracle Workflow, XML Publisher, Oracle Reports, RICE Components, Interfaces, Conversions, Extensions, Shell Scripting, Python, Debugging, Unit Testing, Production Support, Incident Management, Root Cause Analysis, ITIL, SLA, AIM Documentation, MD070, MD120, Technical Consultant, Oracle Developer, Client Management.