Application Support Engineer

Job Description

We are looking for a skilled IT Support Engineer with strong experience in Linux systems, databases, and application support. The ideal candidate will be responsible for maintaining, troubleshooting, and supporting enterprise applications and infrastructure in a fast-paced environment.

Job Details

• Role: IT Support Engineer
• Industry Type: IT Services & Consulting
• Department: IT & Information Security
• Employment Type: Full Time, Permanent
• Role Category: IT Support
• Education: B.Tech / B.E (Any Specialization)

Key Responsibilities

• Provide application and system support for production environments
• Monitor and troubleshoot issues across:
  • Applications
  • Servers
  • Databases
• Perform root cause analysis and resolve technical issues
• Work closely with development and DevOps teams for issue resolution
• Manage deployments and support CI/CD pipelines
• Ensure system availability, performance, and reliability
• Write and optimize SQL queries for data validation and troubleshooting
• Maintain documentation for systems, processes, and fixes

Technical Skills Required

Operating Systems

• Linux (Ubuntu)

Databases

• PostgreSQL, MariaDB, Cassandra

In-Memory Databases

• Redis, KeyDB, HSQL

Streaming Systems

• Kafka, RabbitMQ, ActiveMQ

Web & Application Servers

• Apache Tomcat, NGINX, HAProxy, Node Proxy

Load Balancers

• NSX, AVI, LBaaS

Programming & Scripting

• Java, Spring Boot, Node.js, React
• Python, Shell Scripting

DevOps & Tools

• Jenkins (CI/CD)
• SQL Querying

Required Skills & Competencies

• Strong knowledge of Linux system administration
• Experience in application support (L2/L3 support preferred)
• Good understanding of networking and load balancing concepts
• Ability to debug and resolve production issues efficiently
• Strong analytical and problem-solving skills
• Good communication and teamwork abilities

Key Skills

Linux, Application Support, Java Support, SQL, DevOps, CI/CD, Troubleshooting, Databases, Networking.