Application Engineer, Entry

Job Description

This role focuses on supporting customers who use electronic test and measurement instruments such as oscilloscopes, power supplies, frequency counters, VNAs, and related lab tools. The engineer helps customers with setup, troubleshooting, debugging, technical guidance, and application support.

Key Responsibilities

• Support customers using:
  • DSOs (Digital Storage Oscilloscopes)
  • DMMs
  • Power Supplies
  • LCR Meters
  • Frequency Counters
  • VNAs
• Troubleshoot and debug customer issues independently.
• Provide technical support through:
  • Email
  • Phone
  • Remote sessions
• Help customers with:
  • Measurement setup
  • Probing techniques
  • Bandwidth considerations
• Deliver:
  • Product demos
  • Customer training
  • Application guidance
• Create:
  • Technical documentation
  • Knowledge base articles
• Coordinate customer feedback with marketing and R&D teams.
• Handle multiple customer cases efficiently.
• Stay updated on product knowledge and new technologies.

Required Skills

Technical Skills

• Knowledge of electronic test instruments
• Understanding of:
  • Oscilloscopes
  • Probes (passive, active, differential)
  • Measurement techniques
• Basic automation knowledge using:
  • Python
  • MATLAB
  • LabVIEW
  • SCPI commands
• Debugging and troubleshooting skills

Soft Skills

• Strong communication skills
• Customer support skills
• Problem-solving ability
• Ability to work independently
• Time management and multitasking

Qualification

• Bachelor’s degree in:
  • Electronics Engineering
  • Electrical Engineering
  • Related field
• 1–2 years experience in:
  • Electronics labs
  • Test & measurement
  • Technical/application support

Work Requirement

• Willingness to work in the US shift/night shift from India.

Key Technologies / Tools

• Oscilloscopes
• Waveform Generators
• Frequency Counters
• VNAs
• Python
• MATLAB
• LabVIEW
• SCPI Automation