Job Description
We are seeking a highly organized and detail-oriented Administrative Coordinator to support the Risk and Compliance team. The role involves managing a high-volume shared mailbox, coordinating requests, tracking workflows, and ensuring professional communication with internal and external stakeholders. The ideal candidate should be proactive, process-oriented, and comfortable working in a fast-paced environment during US EST business hours.
Responsibilities
- Monitor, triage, and prioritize incoming emails in the Risk & Compliance shared mailbox.
- Categorize and assign requests to the correct stakeholders based on urgency and subject.
- Acknowledge inquiries promptly and communicate expected response timelines.
- Track incoming requests and maintain workflow visibility for reporting and planning.
- Draft professional email communications and follow-ups.
- Escalate urgent or high-risk issues to leadership.
- Support administrative tasks such as documentation handling, scheduling meetings, and organizing due diligence responses.
- Maintain and improve intake and mailbox process documentation.
- Coordinate effectively with cross-functional teams and stakeholders.
Required Skills
- Strong written communication and email management skills.
- Excellent organizational and multitasking abilities.
- Attention to detail and process management skills.
- Proficiency in Microsoft Outlook, Excel, Teams, and SharePoint.
- Ability to manage confidential information responsibly.
- Strong prioritization and time management skills.
- Ability to work independently in a fast-paced environment.
- Professional stakeholder communication skills.
Preferred Skills / Traits
- Prior experience in administration, coordination, or client communication roles.
- Knowledge or interest in compliance, privacy, ESG, or enterprise risk.
- Self-motivated and proactive mindset.
- Comfortable collaborating across teams and seniority levels.
Role Information
- Role: Administrative Coordinator
- Industry: IT Services & Consulting
- Department: Administration & Facilities
- Employment Type: Full Time, Permanent
Education
- Any Graduate / Postgraduate
Key Skills
- Email Management
- MS Outlook
- Excel
- Microsoft Teams
- SharePoint
- Administrative Coordination
- Communication Skills
- Documentation Management
- Time Management