Service Engineer

Job Description

Roles & Responsibilities

• Proficiency to service QR Printers , Printers Etc.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors regularly.
  
  RequirementsSkills & experience
  • A Diploma or bachelors degree in engineering is preferred.
  • Two wheeler is Mandatory
  • A relevant certificate or license is advantageous.
  • A valid drivers license and willingness to travel.
  • Excellent active listening and customer service skills.
  • The ability to deal with multiple requests without being overwhelmed.
  • The ability to remain professional under pressure.
  • Superb work ethic and a growth mindset.

Role: 

Service EngineerIndustry Type: 

Recruitment / StaffingDepartment: 

Production, Manufacturing & EngineeringEmployment Type: 

Full Time, PermanentRole Category: 

Operations, Maintenance & Support

EducationUG: 

Any GraduatePG: 

Any Postgraduate

Key Skills

IT servicesSupervisorUsageManager Quality AssuranceReport writingCustomer serviceResearchMachineryMonitoringInventory