Job Description
As an Assistant Manager – Product Management, you will be part of the Digital Product team, focusing on building and enhancing online payment experiences across web and mobile channels. This role requires a strong balance of technical understanding, customer-centric thinking, and data-driven decision-making, especially within payment systems.
Key Responsibilities
- Define product features with a strong focus on user experience and map KPIs to measure product success.
- Create detailed user stories and requirements following Agile methodology.
- Participate in requirement definition workshops (RDW) and backlog grooming with engineering and cross-functional teams.
- Ensure high product quality standards through robust testing practices.
- Collaborate with stakeholders across design, engineering, analytics, legal, compliance, privacy, and information security teams.
- Maintain a healthy product backlog and develop detailed product roadmaps considering timelines, dependencies, and resource allocation.
- Analyze customer journeys, feature performance, usability testing results, and customer feedback to drive continuous optimization.
- Act as a subject matter expert for single and multiple digital payment flows.
- Ensure products align with legal, compliance, privacy, and infosec requirements and approvals.
- Use analytics tools (e.g., Google Analytics, Amplitude) to track and improve product performance.
Role Requirements
- 7–12 years of experience in digital product management.
- Strong experience in consumer-facing products with a deep understanding of technical ecosystems.
- Excellent analytical skills with the ability to make data-driven decisions.
- Hands-on experience creating:
- Wireframes
- Workflow diagrams
- Product features and user stories
- Ability to simplify complex systems into clear documentation, flows, and diagrams.
- Experience with customer research and usability testing methodologies.
- Proven ability to work with global, cross-cultural teams.
- End-to-end experience in product lifecycle management, optimization, and new product initiatives.
- Strong business writing, presentation, and communication skills.
- High attention to detail with the ability to prioritize and balance competing needs.
- Undergraduate degree in Business, Engineering, or equivalent experience.
What Will Make You Stand Out
- Master’s degree in Business.
- Experience in FinTech, especially:
- Digital payments
- Cards
- D2B / money movement systems
- Experience with web and mobile marketing and analytics.
- Experience working in a large corporate environment.
- Exposure to global financial services or money transfer platforms.
- Hands-on experience with:
- A/B testing tools
- Advanced analytics tools
- Front-end experimentation platforms
Job Details
- Role: Product Manager – Other
- Industry Type: Financial Services
- Employment Type: Full Time, Permanent
- Role Category: Product Management
Education
- UG: BBA / BMS – Management
- PG: Any Postgraduate
Key Skills
- Product Management
- Digital Payments
- Analytics (Google Analytics, Amplitude)
- Workflow & User Journey Mapping
- Legal & Compliance Coordination
- Financial Services
- Mobile & Web Marketing