Job Description
We are seeking a results-driven Business Analytics Consultant with strong technical and analytical capabilities to support strategic decision-making and problem-solving across business functions. The ideal candidate will be proficient in Excel, Alteryx, SQL, JSON, Python, and Tableau/Power BI , with a solid understanding of forecasting, data transformation, and visualization .
You will work closely with cross-functional teams to extract, transform, and analyse data from multiple sources, delivering actionable insights that drive business performance and operational efficiency.
Technical Proficiency in:
- Excel for advanced data manipulation and modelling
- Alteryx for ETL and workflow automation
- SQL and JSON for data extraction and transformation
- Python for scripting, forecasting, and statistical analysis
- Tableau/Power BI for data visualization and dashboard development
Analytical & Strategic Thinking :
- Strong problem-solving skills with the ability to derive insights from complex datasets
- Experience in forecasting techniques , capacity planning, and scenario modelling
- Ability to communicate findings in a clear, concise, and business-relevant manner
Preferred Qualifications:
- bachelors or masters degree in Analytics, Data Science, Statistics, Engineering, or a related field
- 4+ years of experience in business analytics or consulting , with a focus on forecasting and strategic decision support
- Perform advanced data analysis using Excel, Alteryx, SQL, JSON, and Python to support business initiatives.
- Design and maintain interactive dashboards and reports using Tableau or Power BI to communicate insights clearly and effectively.
- Conduct forecasting and scenario-based planning to support resource allocation, capacity planning, and strategic initiatives.
- Collaborate with stakeholders to understand business requirements and translate them into analytical solutions.
- Extract and transform data from various platforms (eg, Salesforce, Genesys, InContact) to analyse customer and advisor interactions.
- Provide recommendations based on trends, variability, and performance metrics to optimize staffing and service levels.
- Support budgeting and long-term planning through data-driven staffing analysis and forecasting.
Role:
Business AnalystIndustry Type:
Software ProductDepartment:
Data Science & AnalyticsEmployment Type:
Full Time, PermanentRole Category:
Business Intelligence & Analytics
EducationUG:
Any GraduatePG:
Any Postgraduate
Key Skills
AutomationData analysisConsultingJSONBudgetingSQLPythonSalesforceCapacity planning