Job Description
- Work closely with the Solution Architect and Sales Compensation Administration teams to understand evolving business requirements.
- Design, configure, and implement software solutions using the Xactly Software platform.
- Support and enable global business divisions across MillerKnoll, collaborating across geographical and organizational boundaries.
- Follow Agile methodology throughout the software development and implementation lifecycle.
Key Responsibilities
Xactly Configuration & Implementation
- Configure and implement Xactly Incent, Connect, and Analytics modules.
- Execute configuration management plans as directed by the Configuration Lead.
- Assist in designing system configurations and customizations aligned with business process requirements.
- Configure compensation rules, create commission plans, and support test case creation and execution.
Sales Compensation Expertise
- Act as a Subject Matter Expert (SME) for:
- Commissions processing
- Individual commission plan components
- Analyze sales compensation plans and validate calculation logic.
- Perform QA on commission changes to ensure accuracy and compliance.
Troubleshooting & Issue Resolution
- Trace unexpected system results to root causes and diagnose underlying issues.
- Independently resolve issues where possible; otherwise, coordinate resolution with appropriate teams and vendors.
- Monitor changes in business structure (new products, acquisitions, reorganizations) and assess their impact on existing solutions.
Reporting & Analytics
- Design, develop, and test reports and dashboards.
- Ensure accurate data representation for commission and performance reporting.
- Support analytics-driven decision-making.
Documentation & Governance
- Document system configurations, business processes, and payment administration workflows.
- Drive adoption of standard methodologies across technology, business, and Xactly implementations.
- Ensure compliance with company Health & Safety, Quality, and Environmental Management Systems.
Qualifications & Experience
Education
- Graduate or Postgraduate degree in Computer Science, Engineering, or equivalent industry experience.
Experience
- 4–6 years of hands-on experience in Xactly application implementation.
- Proven experience in analyzing and configuring sales compensation plans.
- Strong understanding of Agile development methodologies.
Technical Skills
- Xactly Incent, Connect, and Analytics
- SQL, Stored Procedures, and Reporting Services
- Configuration Management
- Business Process Design & Administration
- Analytics & Reporting
Soft Skills
- Excellent written and verbal communication skills.
- Strong collaboration and stakeholder management abilities.
- Self-driven, motivated, and results-oriented.
- Ability to independently learn and adapt to new technologies.
Key Skills
- Xactly Configuration
- Sales Compensation Management
- SQL & Reporting
- Agile Methodology
- Technical Analysis
- Business Process Design
- Analytics & Dashboards
- Configuration Management
