Project Manager – Cyber Security

Mumbai
March 14, 2026
Full Time
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Job Description

We are looking for an experienced Cyber Security Delivery Leader to manage large-scale security service operations and lead global delivery teams. The ideal candidate should have deep expertise in cyber security technologies, project delivery, and team leadership, along with the ability to manage customer relationships and ensure high-quality service delivery.

This role involves overseeing security service delivery, SLA management, and operational performance while ensuring strong client engagement and continuous improvement in security operations.

Job Details

  • Role: Cyber Security Delivery Leader
  • Industry Type: IT Services & Consulting
  • Department: IT & Information Security
  • Employment Type: Full Time, Permanent
  • Role Category: IT Security

Desired Profile

Education

  • BE / B.Tech in Computer Science, Electronics, Telecommunications, or related field preferred.
  • Relevant security certifications or OEM certifications are an advantage.
  • Exceptional candidates with strong hands-on experience in security operations and team leadership may also be considered.

Experience

  • 10 – 20 years of total experience in IT or Cyber Security.
  • Minimum 3+ years of hands-on project delivery experience.
  • At least 5 years of leadership experience managing teams and large customer engagements.
  • Experience managing complex enterprise security projects and service delivery operations.

Key Responsibilities

Service Delivery & Operations

  • Manage SLA performance and service delivery across all security service projects.
  • Lead global SaaS and Managed Security Services (MSS) delivery teams.
  • Oversee project execution, operational efficiency, and service quality.

Client Engagement

  • Build strong relationships with enterprise clients and stakeholders.
  • Conduct regular client reviews and performance discussions to ensure service excellence.
  • Address escalations and manage customer expectations effectively.

Team Leadership

  • Define and implement S.M.A.R.T. goals for delivery teams.
  • Manage team structure, skills development, and performance reviews.
  • Support employee development, retention strategies, and leadership mentoring.

Process & Performance Management

  • Implement and improve service delivery processes, incident management, change management, and escalation procedures.
  • Conduct internal team reviews and performance monitoring.
  • Develop automation templates and operational tools for improved service delivery efficiency.

Strategic Leadership

  • Own P&L responsibility for service delivery operations.
  • Define tools and strategies to enhance service quality and customer satisfaction.
  • Collaborate with HR and management teams for talent development and operational success.

Critical Success Factors

  • Strong security domain expertise in network, cloud, infrastructure, and application security.
  • Hands-on experience in project management and service delivery frameworks (PMP or similar).
  • Experience managing large enterprise clients and global delivery teams.
  • Strong leadership, decision-making, and communication skills.

Key Skills

Cyber Security, Information Security, IT Security Management, Network Security, Application Security, Infrastructure Security, Data Security, Endpoint Security, Managed Security Services, Security Operations.

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