Digital Content Management Associate

Mumbai
December 23, 2025
Full Time
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Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With expertise across 40+ industries, Accenture delivers Strategy & Consulting, Technology, Operations, and Accenture Song services. With over 699,000 professionals in 120+ countries, Accenture drives innovation through technology and human ingenuity.

About the Role

The Digital Content Management Associate plays a critical role in Marketing Operations – Quality Management, ensuring accuracy, consistency, and excellence across digital content published on multiple channels. This role supports scaling marketing operations by balancing increasing complexity with limited resources while maintaining high-quality standards across digital marketing, ecommerce, and content syndication platforms.

What Would You Do?

  • Support marketing performance by ensuring content quality and accuracy across digital channels
  • Enable faster time-to-market through quality planning, assurance, and continuous improvement
  • Perform quality checks for digital marketing ads and promotional content
  • Ensure accurate product representation across retailer and ecommerce platforms
  • Collaborate with global teams to validate content readiness and compliance
  • Identify recurring issues and recommend process improvements
  • Participate in review meetings, escalations, and quality discussions with clients and delivery leads

What Are We Looking For?

  • Strong understanding of digital content quality management
  • 2+ years of experience in Content QA, Syndication QA, or eCommerce QA
  • Knowledge of PIM/DAM systems and retailer portal validation
  • Experience with eCommerce syndication platforms such as:
    • Salsify
    • Syndigo
    • Alkemics
    • OneTime (or similar tools)
  • Familiarity with major retailer portals:
    • Amazon, Walmart, Target, Best Buy, Carrefour, etc.
  • Good understanding of HTML, SEO basics, and image specifications
  • Strong Excel skills (data comparison, validation, analysis)
  • High attention to detail with strong communication and stakeholder coordination skills

Roles & Responsibilities

  • Perform quality checks for syndicated content (images, copy, attributes, documents)
  • Validate content against retailer-specific standards, SEO guidelines, and brand compliance
  • Ensure content published via PIM and syndication tools is accurate and complete
  • Conduct pre-publish and post-publish validation for priority SKUs and markets
  • Identify and report issues such as:
    • Missing or incorrect data
    • Broken links
    • Image mismatches
    • Layout inconsistencies
  • Maintain QA trackers, logs, and issue repositories
  • Collaborate with content authors, product managers, and syndication teams
  • Document QA best practices, processes, and learnings for continuous improvement

Education

  • UG: Any Graduate
  • PG: Any Postgraduate

Key Skills

Marketing Operations, Quality Management, Digital Marketing, Content QA, eCommerce QA, Product Information Management (PIM), Digital Asset Management (DAM), SEO, HTML, Quality Assurance, Web Development, Quality Control, Content Syndication, Media Quality

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