Campaign Management Associate

Mumbai
December 23, 2025
Full Time
Apply Now

Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud, and security, serving clients across 120+ countries. With more than 699,000 professionals, Accenture delivers strategy, consulting, technology, and operations services powered by intelligent operations and advanced technology.

Role Overview

The Campaign Management Associate will manage end-to-end multichannel marketing campaigns for the Pharma industry, ensuring timely, error-free execution. This role involves close coordination with project managers, brand teams, and internal stakeholders while maintaining quality, compliance, and documentation standards.

Key Responsibilities

  • Manage multichannel campaign requests received via email, phone, or online channels
  • Execute end-to-end campaign operations including:
    • Email deployments
    • Distribution list generation
    • Workflow creation
    • Test data setup and end-to-end testing
  • Coordinate calls and updates with Project Managers / Brand Teams
  • Track campaign progress, issues, and approvals using tracking tools
  • Ensure quality standards, compliance, and documentation are met
  • Create and manage digital marketing ads and promotions
  • Plan, execute, track, and analyze direct marketing campaigns
  • Document outcomes and evaluate campaign performance post-launch

Required Qualifications & Experience

  • Bachelor’s degree (Science preferred)
  • 1–3 years of experience in Email / Campaign Management
  • Minimum 2 years experience in Email Marketing
  • Strong experience with Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Experience in project and client (brand team) management
  • Strong understanding of campaign lifecycle & best practices
  • Basic understanding of database concepts for campaign execution

Technical & Platform Skills

Mandatory (any one):

  • Salesforce Marketing Cloud (SFMC)
  • Marketo
  • Eloqua
  • Responsys
  • Dream (or similar email delivery tools)

Desirable:

  • SQL & JavaScript (basic)
  • HTML & CSS
  • Marketing automation concepts

Key Competencies

  • Excellent verbal & written communication skills
  • Strong customer service and stakeholder management skills
  • Ability to multitask in a fast-paced, dynamic environment
  • Strong analytical and problem-solving abilities
  • Attention to detail and quality focus
  • Strong listening and collaboration skills

Role Expectations

  • Individual contributor role with defined scope
  • Solve routine problems using established guidelines
  • Work primarily with own team and reporting supervisor
  • Decisions impact own deliverables and timelines

Key Skills

Email Marketing, Campaign Management, Marketing Operations, SFMC, Marketo, Eloqua, Digital Marketing, SQL, JavaScript, HTML, CSS, Customer Service, Multichannel Campaigns

Related Jobs