Business systems Manager

Job Description

• Provide technical leadership and mentorship for Salesforce Developers and Administrators.
• Drive the long-term technical vision for Salesforce solutions, ensuring scalability, reliability, and security.
• Own the end-to-end lifecycle of the Salesforce development process, from design through deployment and ongoing optimization.
• Align Salesforce development with broader business goals, ensuring cross-functional integration with business systems, sales, marketing and CX operations.

Systems Analysis & Design

• Translate complex business requirements into well-architected technical solutions on the Salesforce platform.
• Design and maintain custom Salesforce applications using Apex Classes, Triggers, Lightning Web Components, Visualforce Pages, and Aura Components.
• Architect and implement SOAP and REST-based integrations in a sophisticated enterprise environment, ensuring seamless interoperability across systems.
• Leverage experience in .NET, Java, and SQL to support and enhance non-Salesforce applications and hybrid environments.
• Develop and maintain comprehensive technical and design documentation.

Salesforce Administration, Configuration, & Development

• Build, configure, and maintain Salesforce environments with a strong focus on declarative automation (flows, validation rules, process automation).
• Provide ongoing support for existing custom Apex code and third-party app integrations.
• Ensure best practices in configuration, security settings, and system maintenance.
• Stay current with Salesforce platform updates and leverage new features to drive efficiency and innovation.

Business Analysis & Collaboration

• Partner with business stakeholders to elicit, analyze, and translate requirements into technical deliverables.
• Serve as a trusted advisor for internal clients, providing solution recommendations aligned with business processes.
• Support cross-functional projects and initiatives by ensuring Salesforce is effectively integrated into enterprise workflows.
• Approach problem-solving with both creativity and analytical rigor, ensuring solutions meet both technical and business needs.

Role: 

Full Stack Data ScientistIndustry Type: 

Software ProductDepartment: 

Data Science & AnalyticsEmployment Type: 

Full Time, PermanentRole Category: 

Data Science & Machine Learning

EducationUG: 

Any GraduatePG: 

Any Postgraduate

Key Skills

Computer scienceProcess automationSystem maintenanceBusiness analysisMISAnalyticalCustomer serviceJIRASQLSalesforce