Job Description
About Cityflo
Cityflo is a premium daily commute company offering a comfortable and stress-free alternative to driving for corporate professionals. With luxury buses, a seamless app, and thoughtful customer service, Cityflo is redefining urban commuting while promoting sustainability and convenience.
Role Overview
We are looking for an energetic and customer-focused BTL Marketing Executive to drive on-ground brand activations and customer engagement. This role is ideal for someone who enjoys interacting with people, executing field campaigns, and building strong brand presence in high-footfall locations.
Key Responsibilities
- Execute BTL marketing campaigns and on-ground activations at events, stations, corporate hubs, and other high-visibility locations.
- Actively engage commuters and the public, educating them about Cityflo’s services, benefits, and value proposition.
- Distribute marketing collaterals such as flyers, brochures, and promotional materials.
- Drive app downloads, customer sign-ups, and memberships during field activations.
- Collect customer feedback and insights to improve services and overall customer experience.
- Support local partnerships and collaborations to enhance brand visibility in key micro-markets.
- Coordinate closely with the marketing team to ensure smooth execution of campaigns.
- Track and report campaign performance, including customer engagement, leads, and conversions.
- Represent Cityflo with a positive, energetic, and professional brand presence, aligned with company values of comfort, reliability, and sustainability.
Requirements & Skills
- Education: High school diploma or equivalent (Degree in Marketing, Communications, or related fields is a plus)
- Prior experience in BTL marketing, field promotions, sales, or customer engagement is an advantage
- Strong verbal communication and interpersonal skills
- Self-motivated, enthusiastic, and able to work independently or in a team
- Comfortable working outdoors and in public environments
- Flexible to work evenings, weekends, or peak hours when required
- Basic computer skills for data tracking and reporting
- Customer-first mindset with strong brand representation skills
Role Details
- Role: Public Relations / BTL Marketing Executive
- Industry: Urban Transport / IT Services & Consulting
- Department: Marketing & Communication
- Employment Type: Full-Time, Permanent
- Role Category: Corporate Communication
Key Skills
BTL Marketing, Brand Promotion, Customer Engagement, Marketing Campaigns, Field Marketing, Brand Visibility, Partnerships, Sales Support, Communication Skills, Customer Experience, Data Tracking