Application Tech Support Practitioner

Bengaluru
December 8, 2025
Full Time
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Job Description

We are seeking an experienced Application Tech Support Practitioner (IBM DB2) who will serve as the key connection between clients and internal systems. You will ensure smooth application operations, resolve issues efficiently, and maintain high service quality while collaborating with multiple teams.

Roles & Responsibilities

  • Act as a Subject Matter Expert (SME) for the team
  • Collaborate and guide team members to deliver accurate solutions
  • Responsible for technical decisions within the team
  • Engage with cross-functional teams on major implementations
  • Provide solutions to critical system/application issues
  • Conduct knowledge-sharing sessions to build internal capabilities
  • Monitor and measure team performance to meet project goals
  • Maintain strong client communication and satisfaction

Must-Have Skills

✔ Proficiency in IBM DB2 Database Administration
✔ Strong knowledge of database management principles
✔ Experience in performance tuning & database optimization
✔ Expertise in backup & recovery procedures
✔ Ability to troubleshoot & resolve database issues quickly

Good to Have

➕ Knowledge of:
DBMS | SQL | PLSQL | Mainframes | Python | Oracle | Data Warehousing | SQL Server
Unix Shell Scripting | JCL | COBOL | Service Delivery | Linux | MySQL | VSAM

Key Skills

Performance Tuning • Database Administration • IBM DB2 • Database Management • Troubleshooting

Why Join?

✨ Opportunity to be a key contributor and decision maker
✨ Work with world-class systems and technology
✨ Collaborative environment with skill-growth support

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