Application Support Engineer
Job Description
Role & responsibilities
Roles and responsibilities (FMST): • Monitor the entire MADP software infrastructure and applications / interfaces / backend
systems, and related application / web servers. • Installation and maintenance of operating system, application, middleware and data- base, • Will be responsible for backup and restoration activities for all platform components. • Should take care of L2 support for customer complaints and platform issues in consultation with
the on-site developers. • Extend necessary support to the Banks team. • Generation of various adhoc reports to enable the Bank team to monitor the availability and
performance of the platform. • Necessary technical support for monitoring, maintenance and customer support, covering client
applications, interfaces and platform infrastructure, facility management, log analysis and
technical support. • Handle change requests along with UAT/security and deployment • Round the clock support services. • Complaints and Audit support. • Documentation of user manuals.
Desired Skills (FMST): • Must have experience on multiple Hardware and Software Environments and be com fortable
with complex heterogeneous systems environments • Should be a trained resource. Bank may cross verify the authenticity of information provided
by the vendor. • Experience on working with One platform for atleast 1 year. • Data governance /analytics skill preferred • Knowledge of JEE Enterprise architecture • Knowledge of working with a variety of application servers like WebLogic, Web- Sphere,
JBoss, Tomcat etc.
Preferred candidate profile
Candidates worked in Finetch/ digital payments .
Interested candidates can share their resume at elton.d@mindgate.in
Role:
IT Support – OtherIndustry Type:
IT Services & ConsultingDepartment:
IT & Information SecurityEmployment Type:
Full Time, PermanentRole Category:
IT Support
EducationUG:
B.Tech/B.E. in Any SpecializationPG:
MCA in Any Specialization, M.Tech in Any Specialization
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
UnixL1 SupportLinuxBanking ApplicationJava Application SupportJava SupportITILSql SupportProduction SupportSQL