Job Description
We are looking for an API Implementation Engineer to manage end-to-end customer API integrations. This role involves onboarding customers, providing hands-on technical support, coordinating integration timelines, and ensuring a smooth go-live and post-go-live experience.
Key Responsibilities
- Assist customers with API configuration, authentication, and integration
- Troubleshoot and resolve API issues until successful go-live
- Coordinate with customers to track integration progress and ensure timely completion
- Lead integration discussions and explain API best practices
- Provide 30-day post-go-live support and ensure active transaction flow
- Analyze integration challenges, turnaround time delays, and recommend process improvements
- Generate, manage, and secure API credentials
Required Skills
- Strong understanding of REST APIs, JSON/XML, OAuth, and API Keys
- Hands-on experience with Postman
- Familiarity with Swagger / OpenAPI
- Basic scripting knowledge (Python or Node.js preferred)
- Excellent troubleshooting, communication, and coordination skills
- Experience in SaaS or BFSI domain is an added advantage
Education
- B.Tech / B.E in Computer Science, Information Technology, or related field
Role Details
- Role Category: Software Development
- Industry: IT Services & Consulting
- Department: Engineering – Software & QA
Key Skills
API Integration, REST API Integration, Payment Gateway Integration, API Implementation, JSON, XML, OAuth, Swagger, Postman, Python, Node.js, Technical Support, Troubleshooting